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481 job offers found
Job offers found for English and 1 other languages
481 job offers found
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DESCRIPTION
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
This is a critical, customer-obsessed role at the frontline of Mollie's mission. You'll be the first point of contact for our merchants, ensuring they get the excellent support they need to succeed and grow. Your impact is immediate: you help make our customers proud to work with us by providing outstanding, proactive service.
You'll do more than just answer questions - you'll be the voice of the customer, using their feedback to drive real, innovative changes within Mollie. This role is about listening, solving problems fast, and making a direct contribution to the customer experience. Join a new and growing team in Lisbon to own the success of our growing merchant base.
What you'll ship
- Act as the first point of contact across live chat, email, and phone to resolve customer inquiries quickly and effectively.
- Proactively advise customers on Mollie products that fit their activities and help boost their online and offline presence and revenue.
- Contribute to improving the customer experience by providing actionable feedback and proposing innovative solutions to internal teams.
- Listen closely to customer feedback and challenges to align our support efforts with Mollie's mission of being customer-obsessed.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English).
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
REQUIREMENTS
- Fluent in German and English. Any other language is nice to have.
- Ability to easily adapt to changing environments and quickly grasp new information and processes.
- A fast learner who can take on complex problems and rapidly find solutions.
- An easy communicator with a knack for clarifying complex topics and maintaining a human connection.
- Nice to have: beginner to experienced professional—what matters is your drive to deliver impact for our customers.
OFFER
- A competitive salary — fair pay that reflects your skills and the work you do
- A language-specific bonus, paid monthly — a little extra for bringing your language skills to the table
- Generous time off — yes, your birthday counts — recharge properly, because great work starts with real rest
- The flexibility to work from abroad — change your scenery without changing your job
- A monthly wellbeing budget — spend it on what actually makes you feel good
- Full health insurance — covered, so you can focus on what matters
- Meal vouchers — good food, sorted
- Mental health support — because how you feel matters as much as what you deliver
- Real investment in your growth — learning programmes, mentorship, and masterclasses to help you keep moving forward
- MacBook Pro — the tools you need to do your best work
- A home office budget — set up a space you actually want to work in
- Commuting allowance — we've got your journey covered
- Working from home and internet allowance — so your home setup works as hard as you do
SKILLS
Take Responsibility And Ownership
Customer Oriented
Strong Problem Solving Abilities
Highly Adaptable
Expert Working In Fast Paced
German
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