Customer Service-Social Media Platform

Are you passionate about online Advertising and new technologies? Would you like to join one of the leading tech companies? This social media platform has reinvented social interaction and is one of the most known networking companies, with millions of users every day.

You will support our client as a Customer Service Representative, providing your portfolio of clients with the best possible support.

• Providing support to different businesses to help them grow their businesses across multiple channels – phone, email and chat;
• Supporting and expanding the self-serve advertising base for SMB clients in the online and digital advertising domain;
• Providing pre- and post-sales support for all self-service products;
• Providing product and tool support to improve customers’ experience;
• Identifying trends and solve problems facing multiple SMB clients;
• Providing vital product insights and feedback from our customers to the engineering department.

• Proficient level of Dutch speaker
• EU citizen
• Interested in working and living in Lisbon, Portugal
• Good communication skills

• Complete relocation package with flight reimbursment and airport pick-up,
• We take care of all the important formalities such as immigration registration, social security and tax number, and inform them how to open a Portuguese bank account,
• Annual flight home,
• Diverse facilities and initiatives to foster a safe and healthy work environment. On-site general clinic, online psychology appointments,
• Accomodation included for the whole time of the contract,
• Christmas, holiday and meal allowance + productivity bonuses