DESCRIPTION
Are you tech-savvy, customer-oriented, and eager to build your career in IT support?
We’re looking for motivated IT Service Desk Analysts to join our international team in Budapest. In this role, you’ll provide first-line technical support to users across Europe — resolving issues, troubleshooting applications, and ensuring a great customer experience.
Whether you’re a recent graduate or have some previous experience in IT or application support, this is a great opportunity to grow in a dynamic, multicultural environment!
REQUIREMENTS
- Language skills: Native/C1/B2 level in one of the following — Polish, Czech or Swedish — and excellent English
- Strong communication and problem-solving skills
- IT awareness (understanding of OS components, databases, applications)
- Experience with ITSM tools such as ServiceNow, BMC Remedy, CA Service Desk, or HPSM is a plus
- Familiarity with ITIL processes is an advantage
- A motivated, customer-focused mindset and a proactive attitude
- EU PASSPORT
OFFER
- Competitive salary based on experience and language (700.000 HUF)
- Full training provided – no prior IT experience required
- Career growth opportunities in a global tech company
- Dynamic, friendly, and multicultural work environment
SKILLS
Information Technology
It Service Desk
Technology Savvy
