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41 job offers found
English, Portuguese speaking jobs
41 job offers found
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DESCRIPTION
As a Portuguese-speaking Customer Service Agent, you will represent a popular game developer and provide outstanding support via chat and email. You will handle players’ questions about their accounts, game features and billing while ensuring a smooth and positive experience.
Responsibilities:
• Respond promptly to Portuguese and English player inquiries via email and live chat.
• Provide accurate information about in‑game features, account settings and billing.
• Maintain empathetic and professional communication to solve issues and build rapport.
• Follow trou• Native or near‑native proficiency in Portuguese and good English skills.
• Str• Native or near‑native proficiency in Portuguese and good English skills.
• Strong written communication and attention to detail.
• Ability to work in rotating shifts, including nights, weekends and holidays.
• Passion for video games and ability to empathize with players.
• Willingness to relocate to Thessaloniki, Greece; valid EU work permit.
• Positive attitude, teamwork mindset and willingness to learn new tools and processes.ong written communication skills and attention to detail.
• Ability to work in rotating shifts, including nights, weekends and holidays.
• Passion for video games and ability to empathize with players’ experiences.
• Willingness to relocate to Thessaloniki, Greece; valid EU work permit.
• Positive attitude, teamwork and willingness to learn new tools and processes.bleshooting procedures and document interactions in the system.
• Collaborate with team members to resolve complex cases and improve processes.
REQUIREMENTS
• Native or near‑native proficiency in Portuguese and good English skills.
• Strong written communication and attention to detail.
• Ability to work in rotating shifts, including nights, weekends and holidays.
• Passion for video games and ability to empathize with players.
• Willingness to relocate to Thessaloniki, Greece; valid EU work permit.
• Positive attitude, teamwork mindset and willingness to learn new tools and processes.
OFFER
• Permanent contract with competitive compensation and paid training.
• Paid relocation package including flight to Thessaloniki, two months of free accommodation and assistance with finding long‑term housing.
• Monthly performance bonus and 13th salary.
• Career development and growth opportunities within an international company.
• Vibrant, inclusive workplace with team events and supportive colleagues.
• On‑site perks such as health insurance, language courses and relocation support.
SKILLS
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