Do you want to start an international career in sunny Lisbon while helping customers from around the world? We are looking for a Polish-speaking Customer Support Agent to join a dynamic and multicultural team in Portugal.
Join a global customer experience leader and support customers with their bookings, purchases, and account-related inquiries. Enjoy a comprehensive relocation package, international career opportunities, and extensive training in one of Europe's most vibrant capitals.
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
- Provide inbound customer support regarding bookings, purchases, and services
- Assist customers with payment, shipping, returns, exchanges, and account-related questions
- Handle changes, adjustments, complaints, and customer concerns professionally
- Deliver excellent customer service through clear and effective communication
- Ensure customer satisfaction by resolving inquiries efficiently
- Collaborate with colleagues and contribute to a positive team environment